FAQ's

HOW DO I TRACK MY ORDER?

You will receive an email when your order has been processed. All your tracking information will be included in it.

I DIDN’T RECEIVE A CONFORMATION EMAIL. WHAT’S NEXT?

Check junk and spam folders in your email and if it’s not there, make sure you entered your email address correctly.

CAN I CANCEL AN ORDER?

Orders cannot be cancelled after placed. Please make sure you placed the correct order beforehand.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

You order will arrive between 3-5 days depending your US location and international orders will depend on your shipping choice at checkout.

DO YOU ACCEPT RETURNS?

We accept returns if item isn’t open, and you have 30 days to return item(s). If item(s) are damaged upon arrival, please send photos to info@oowiebeauty.com

WHAT’S MY CURRENCY CHOICE?

Items are priced in USD

HOW CAN I GET IN THE PR LIST?

Email us at info@oowiebeauty.com and we will look at your Instagram account and make a decision.